STEP 1 - Notify us of your issue immediately by sending an email to info@gradecontrolproducts.com or by calling 1-480-622-2601.
STEP 2 - Gather the following information below as we will be contacting you shortly and inquiring your findings.
- Identify if the package was excessively damaged due to poor shipper handling.
- Identify if the packaging was not damaged but the item is damaged.
- Have your order number on hand.
STEP 3 - Wait for us to contact you. This usually takes up to 24 Hours.